FAQ

Frequently Asked Questions

Do you ship across the USA?

Yes! We ship to all 50 states, including Alaska, Hawaii, Puerto Rico and APO/FPO addresses.

How much is shipping?

Standard shipping is FREE on orders over $49. Orders under $49 ship for a flat $4.99.

How long will my order take to arrive?

Orders are processed within 1-3 business days and typically arrive within 5-10 business days after processing. You will receive a tracking number by email as soon as your order ships.

How can I track my order?

Use the tracking link in your shipping confirmation email, or visit our Track Your Order page.

What is your return policy?

We offer 30-day returns on unused items in original condition. Damaged or defective items are replaced or refunded free of charge. See our Return & Refund Policy for full details.

Can I cancel or change my order?

Yes, within 12 hours of placing your order. Just email us with your order number.

Which payment methods do you accept?

We accept all major credit and debit cards and other secure payment options shown at checkout.

Is my payment information secure?

Absolutely. All payments are processed through encrypted, PCI-compliant payment providers. We never store your full card details.

How do I contact you?

Email marketoreoofficial@gmail.com and we will reply within 24 hours on business days.